Customer experiences

Every personal diamond has a story behind it. These customers share what it meant to receive their finished diamond or jewellery, and how they experienced the care of the Heart In Diamond team.

Some reviewers are from New Zealand; others ordered through Heart In Diamond teams in other countries. Their words are presented with the photographs published alongside them.

Memorial diamond jewellery shown with the review by Giada Gao, New Zealand
Giada Gao, New Zealand

The ring is beyond expectations! The ring is so beautiful, I cannot express my gratitude enough to Kara for helping me through the otherwise dreadful process. Charlie was our kitten, thanks to Kara and Heart In Diamond New Zealand - he’s now always with me and our whole family. Having my precious Charlie (with a little bit of Buddy and Dash, as well as my husband) as a diamond, which I can carry with me at all times is just perfect. Thank you Kara for everything!

Giada Gao, New Zealand

Memorial diamond jewellery shown with the review by Angela, New Zealand
Angela, New Zealand

Hi Kara, No words can express how wonderful it was to receive my lovely Ross diamond this morning. Presentation was over and above any expectations I might have had. Thank you for your help and friendship through this difficult time. Grateful regards.

Angela, New Zealand

Memorial diamond jewellery shown with the review by Maria, KS
Maria, KS

I’ve received my rings and they are more beautiful than I imagined! Thank you so much, again, for all the hard work you guys do and everything you put into it. It’s perfect, I love it so much!

Maria, KS

Memorial diamond jewellery shown with the review by Lucille, UK
Lucille, UK

I would like to thank you and all your staff for making it a special Christmas with the delivery of my ring, I am extremely happy.

Lucille, UK

Memorial diamond jewellery shown with the review by Ruth, UK
Ruth, UK

I can’t thank Heart In Diamond enough for the stunning ring setting and my best friend Bugsy. (My old school friend). Thirty one years we shared tears, laughter, love and the odd falling out. Now thank you to all your team for the experience of dealing with a professional company and creating an amazing white diamond now nicknamed Bugsy.

Ruth, UK

Memorial diamond jewellery shown with the review by Lorna, UK
Lorna, UK

I contacted Heart in Diamond as I wanted a diamond made from my late husband's ashes. I have to say I was apprehensive as I had not heard of the company, nor of the process really. However, my fears were totally unfounded as from the very first contact, Heart in Diamond has shown that there is a company with integrity, and who care at a time when you need it most. I would have no hesitation in recommending Heart in Diamond.

Lorna, UK

Memorial diamond jewellery shown with the review by Maren, FL
Maren, FL

I received Bella's diamond! It is stunning and I am delighted! Thank you for all of your help and a high level of responsiveness.

Maren, FL

Memorial diamond jewellery shown with the review by Shawna, Alberta (CA)
Shawna, Alberta (CA)

Just want you to know I have received my ring and I love it. Now I will always have my husband with me. Thank you so much!

Shawna, Alberta (CA)

Memorial diamond jewellery shown with the review by Emily, UK
Emily, UK

Absolutely love it! Thank you!

Emily, UK

Memorial diamond jewellery shown with the review by Georgina, UK
Georgina, UK

Great, thank you ever so much for all your help. It's greatly appreciated. I love the ring!

Georgina, UK